Return and Refund Policy
Returns, Refunds & Cancellations
We want every mydaily order to feel right. If something doesn't, here's exactly what we'll do.
7-Day Happiness Guarantee
Try mydaily for 7 days from delivery. If you genuinely aren't happy with your order — even if you've opened a sachet or tasted the shake — write to support@shopmydaily.in within 7 days. We'll either replace it or refund the original payment, your choice. One happiness-guarantee claim per customer.
Cancellation Policy
- Orders can be cancelled any time before they ship. Email support@shopmydaily.in with your order number.
- We'll cancel the order and process the refund within 7 business days.
- Orders that have already shipped cannot be cancelled, but they are still covered by the 7-Day Happiness Guarantee above.
Damaged or Wrong Items
If your order arrives damaged or contains the wrong product, write to support@shopmydaily.in within 48 hours of delivery with clear photos of the parcel and the affected items, plus your order number. We'll send a replacement or full refund, no questions asked.
Refund Processing Time
- Online payments (UPI, card, net-banking, wallets): refunds are credited back to the original payment source within 7 working days.
- Cash on Delivery (COD) orders: refunds are transferred to your bank account within 14 working days. We'll request your bank details when initiating the refund.
Transit Insurance
Every mydaily shipment is covered by transit insurance until the product is accepted at delivery. Please inspect the parcel at the time of delivery and refuse acceptance if it shows visible damage.
Shipping Delays
We partner with reliable logistics providers across India, but unforeseen events can occasionally cause delays. Our customer support team will keep you posted on any delays. For full timelines and tracking, see our Shipping & Delivery page.
Need help?
Email support@shopmydaily.in or call +91 89823 67660 (Mon–Sat, 10 AM–6 PM IST).
